Privacy Policy

Last updated: August 1, 2025

Happy Petz Store (“we”, “us”, or “our”) is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your data when you visit happypetzstore.com or make a purchase through our site, including our obligations under GDPR and CCPA and how CJ Dropshipping integrates into the process.

1. Information We Collect

  • Personal Information: Name, email, shipping & billing address, phone number (when you register, place orders, or contact us).

  • Payment Data: Processed securely using WooCommerce and payment gateway providers. We don’t store credit card data on our servers.

  • Usage Data: Pages visited, items viewed, and interactions with the store.

  • Cookies & Tracking: We use cookies, Shopify Analytics, Google Analytics (via Site Kit), Meta Pixel, and WooCommerce logs to help improve our services.

2. How We Use Your Information

We may use your data to:

  • Process and manage orders and returns

  • Email you order confirmations and shipping updates

  • Provide customer service support

  • Customize content, automate ads (Facebook, Google), and analyze site performance

  • Comply with legal obligations (tax, billing, etc.)

3. International Data Sharing (CJ Dropshipping)

When you place an order, your name, shipping address, and order details are shared with CJ Dropshipping so they can fulfill and ship the product directly to you. CJ may transmit your order internationally (e.g. China → US, UK).

We ensure CJ complies with data protection standards required by international regulations.

4. Third-Party Integrations

  • CJ Dropshipping: Inventory & order fulfillment

  • Stripe / PayPal / Razorpay: Payment processing

  • Site Kit by Google & Meta Pixel: Analytics and marketing

  • WOOCS (Currency Switcher) & WooCommerce: Pricing and store display

  • LiteSpeed Cache: Performance optimization

  • Tawk.to / WhatsApp: Customer support

These third parties may have access to your information limited to what’s necessary to perform their services.

5. Your Rights

Depending on your location:

  • Access, update, or delete your personal data.

  • Correct inaccuracies.

  • Restrict or object to certain processing.

  • Withdraw consent (e.g. marketing emails).

  • Request a copy of all personal data held by us.

To exercise any rights, please email us at support@happypetzstore.com. We’ll respond within 30 days.

6. Cookies & Tracking

We use cookies to:

  • Keep you logged in during your cart sessions

  • Improve site navigation performance

  • Customize your experience and estimate demographics via analytics tools

You can manage or disable cookies using your browser settings, but be aware some features may not work correctly without cookies.

7. Children’s Privacy

Our website is not intended for individuals under the age of 13. If you believe we have collected data from a child without parental consent, please contact us immediately — we will delete the information promptly.

8. Data Retention

Your order history and account data will be retained unless you request deletion. We store transactional data for up to 2 years to comply with accounting and tax laws.

9. Changes to This Policy

We may update this Privacy Policy occasionally to reflect changes in operations or regulations. We will post the date of the latest update at the top. Continued use of the site implies acceptance of any changes.

10. Contact Us

 

For any privacy-related questions or to exercise your rights, reach us at:
support@happypetzstore.com

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